Service & Support
Swanstone has developed a full preventative maintenance program to ensure that each machine continues to run efficiently throughout its design life and to limit down time. We are proud to have a longstanding team of experienced engineers and service support personnel at the disposal of our customers anywhere in the UK, Ireland and Europe.
In addition Swanstone also hold a large amount of stock for both the older and the latest generation machines. The availability of spare parts is also supported by our trading partners, which offers the most comprehensive service possible.
Swanstone customers can benefit from the following:
- Scheduled servicing and machine maintenance*
- Breakdown assistance and fault finding
- Supply of spare parts (self-fit or fitted by our qualified engineers)
- On-site training courses (tailored to customer needs)
- On-site CNC programming and program optimisation
- Machine Safety Inspections
- Machine valuations and refurbishments
*Discounted rates apply for Pre-booked servicing and maintenance visits
Contact:
Technical Support
Ian Roberts – Engineer – 07809 395372
Tony Wright – Engineer – 07809 395373
e-mail: engineers@swanstone-uk.com
Spare Parts and Service
David James – Spares and Service Manager – 01952 400050
Michaela Gippert – Bi-Lingual Spares and Service Co-Ordinator – 01952 400050
e-mail: spares@swanstone-uk.com
